Learn More About Shipping
Everything Ships from Our San Diego Location.
We ship all over the USA and Internationally!
San Diego Residents: If you live in San Diego and want to pick up your Boards, send us an email and we will work to setup a time for you to pickup your boards. We will refund your shipping. Currently, we do not allow for customers to pick up bag orders on site.
Expedite Options – Please Contact Us Before Using
Service Speed and Expediting: All large items ship using FedEx ground due to costs associated with air carriers. Smaller items such as bags, apparel, and patches, ship via USPS Priority which is 2-3 days. If you absolutely need it faster, contact us for quotes. We can expedite through our shop for a fee or we can use a faster shipping service.
Shipping Carriers: For large items, such as Boards or Score Tables, we will ship using FedEx Ground. When shipping to a residence, items will ship using the FedEx Home Delivery service, and when shipping to a business, items will ship using FedEx Ground. For Small items, like Bags, we will ship using Priority Mail.
P.O. Box Addresses: We can ship bag sets to P.O. Boxes using our standard rates; However, to ship other items, like board sets, shipping charges will be greater than that quoted on our web site. Please contact us for a quote prior to ordering when shipping Bag Toss Game Sets to a P.O. Box.
APO Overseas: We do not ship boards this way due to potential damage when shipping.
International Shipping: We have partnered with Bongo International to fulfill our international orders. International customers can save up to 82% off typical international shipping rates by following these four easy steps:
International Shipping: Please contact us for options
|Board Set||Package Weight(lbs)||Package Size(inches)|
Order Processing: At the moment we are very busy. Ultra Bag processing times are located in each product’s Terms and Conditions. Boards with graphics typically take about 2-3 weeks to leave our shop, but our busy season can push this timeline back. Depending on the complexity of the job, it may take longer.
Shipping Costs: You can determine shipping costs by adding items to the cart, entering your zip code and hitting the update button.
Approximate Standard Shipping Transit Time:
West Coast: 1-3 business days
Midwest: 3-6 business days
East Coast: 4-6 business days
If you would like your order shipped faster, let us know. FedEx offers 2-Day and Overnight shipping, but this is usually 2-3 times more expensive than the standard shipping rate. If you want to know how long it will take to get your set, use our contact form and give us some details as to what you want and your shipping address.
Returns Policy – If the product is defective, please use our contact form and we will email you instructions on returning the product within 30 days of you receiving the order.
Refunds Policy – If the product is in new condition, customers may request a refund within 30 days of receiving their order. The customer is responsible for shipping costs associated with sending the product back to our facility. Once received, we will issue a refund. There is a 15% restocking fee. There are no refunds for orders that require customization, such as logos.
Cancellations Policy – Customers may cancel an order prior to shipment of stock items and prior to manufacture of custom orders. Please use our contact form.