Help is here.
When placing an order, double check you have entered the correct email and please write down your order number. Sometimes the confirmation email will go to junk/spam folders. Please double check there.
Orders generally take 5-10 business days to ship from our shop in San Diego. However, some product releases take longer and processing times will be listed on those specific product pages.
Many people have requested information on how to purchase our Viper and Widow bags. Because of their popularity, we are forced to release them at specific quantities at a time. We post about the release on our Facebook Page. We would like to be able to make more and offer them full time but this simply is not an option for us at the moment.